Returns and Exchange Policy

Effective as of January 31, 2024

At SHOE KRAZY, LLC, we are committed to your satisfaction. We understand that sometimes a purchase just doesn't work out. Here's our policy on returns and exchanges to make your shopping experience as smooth as possible.

Exchanges

Time Frame

You have 10 days from the date of purchase to exchange an item.

Condition

Items must be returned in original, unworn condition, including all original packaging and tags attached with a receipt.

Refunds

No cash returns, no credit applied to credit cards, no exceptions.

Non-returnable Items

Please note, that certain items cannot be returned or exchanged, including:

  • Clearance items marked as final sale.

  • Items worn or used outside.

Contact Us

If you have any questions about our Returns and Exchange Policy, please don't hesitate to contact us at info@shoe-krazy.com